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Tuesday, October 15, 2013
Are You Taking a 360
Approach to Parking Lot Security?
Parking lots and garages
can be challenging places to secure. They are typically 1.5 times larger than
the facility, with only a small number of people occupying them at any given
moment. This creates conditions where individuals can be isolated and criminals
can go unseen. Lighting is often inadequate, and parked cars, landscaping and
other structures can further decrease visibility.
If guests perceive your
parking lot to be a dangerous place, they may visit your competitors instead. For
this reason, parking lot security is as much a customer relations and business
issue as it is a safety concern.
Follow this 360
comprehensive approach to parking lot security.
Risk Assessment– Review incident history reports and consult
local law enforcement and neighborhood groups to get an accurate representation
of the environment. Assess the parking lot for inadequate lighting, maintenance
issues and other security concerns.
Security Officer Patrol– Comprehensive patrolling encompasses hazard
management, code of conduct enforcement, customer service assistance, emergency
assistance and environment monitoring. Consider various exterior patrolling
methods, including vehicle, bicycle, Segway and video patrol.
Mitigation Strategies –To mitigate many parking lot crimes, ensure
that there is adequate lighting, landscaping is trimmed, color coded signage is
present, and the area is clean and well maintained. Utilize mobile security
towers and emergency call stations if possible.
Crime Trend Analysis– Analyze incident statistics for trends. This
allows security directors to focus patrols based on past knowledge and the
likelihood that the trend will continue.
Because every parking
facility has its own challenges and risk factors, a one-size-fits-all approach
is ineffective. Security teams should monitor crime trends and evaluate the
unique aspects of their parking lot when developing their own 360 approach to
parking lot security.